Thank you for your ticket order for the Solar Radio Southend Soul event.

In line with our normal practice, in order to avoid possible delivery problems, no tickets are sent by post for Solar Radio events, but are made available for collection on the door of the venue from  one hour before that start of the event.

Please state your last name, or the name in which the tickets were ordered, at the collection point and you will be handed an envelope containing your tickets. You will also be issued with a security wristband by the ticketing team, which you will be assisted in fitting. The wristband must not be removed during the event, and will be the visible means of identification for your entry into the ballroom.

Entry to the venue is via the Reception area at the rear of the building, from where you should proceed to the First Floor – there will be signage on the day to assist with directions.

The nearest rail station is Southend Central, just a few hundred yards from the venue – turn left on leaving the station into Clifftown Road, then right into Chichester Road, which leads into Church Road, where the Palace Hotel is the dominant building.